Frequently Asked Questions

Q. How can you ensure the quality?

1. Strict Quality Control Processes: During the production, we have random inspection and full inspection. Before the shipment, we have a QC inspection. Make sure there are no quality problems before shipping.
2. Customer Feedback: We believe in the power of continuous improvement. Customer feedback is an integral part of our quality assurance process.
3. Certifications and Standards: We adhere to relevant industry certifications and standards, which signify our commitment to quality. Whether it's ISO9001, CE, MSDS, these standards provide a framework for our quality assurance processes.

Q. Do you support custom?

Yes, surely. We offer customized cosmetic packaging. Our BV packaging supports painting color, injection color, soft touch surface, silk screen printing, hot stamping, 3D printing, holographic printing, and outer packaging customization.

For other customizations, you can ask our sales team for a help.

Q. What's your main market?

We sell globally, and so far, our customers have involved North America such as the United States, Canada, and Mexico. South America such as Argentina, Paraguay, Brazil, Colombia, etc. Europe, such as the United Kingdom, Germany, Italy, France, Sweden, Greece, etc. Oceania such as Australia and New Zealand. The Middle East such as Türkiye, Israel, and Saudi Arabia. Asia such as Japan, Thailand, Vietnam, South Korea, etc.

Q. What's the lead time of my ordered products?

We have 2 kinds of products.

1. In-stock: only take 7 days to ship.
2. Customized: Normally, the lead time of plastic/ glass bottles with a craft like silk screen printing, painting color and others will be 30 days.
3. If you need this shipment urgently, please let us know. We can negotiate on this.

Q. Do you send samples?

Yes, surely. We can send free samples for your checking the quality, because we know samples are a valued part of our customers.

In addition, we also provide customized samples, such as color, silk screen printing, hot stamping, etc.

Q. Where is your factory?

Our BV packaging factory is located in Fengxian District, Shanghai city. You can access our factory video through this text link.

We also have a warehouse in Guangzhou.

Yes, surely. We have trustworthy, professional agents who can help deliver the goods to your destination door or port or airport.

We will choose the most suitable transportation method for your information, such as rail, sea, air and express.